Ace Managed Services

At Ace we want your business to succeed and understand the importance of keeping your IT environment free from technology based headaches, maximising your companies’ efficiency and reducing costly downtime.  We spend time to get to know your IT requirements through face to face meetings with key stakeholders.

With our outstanding customer service and highly skilled technicians, we provide quality IT consulting and support services to a wide range of sectors including education, accounting, legal, financial, manufacturing, hospitality and retail.

We offer a range of managed services including remote monitoring, virus and ransomware protection, computer/end point management and technical support for businesses of all sizes with tailored solutions to suit your environment.

The Ace team can monitor and maintain your network by assessing your existing infrastructure to pin point any issues and help plan for the future.

Once we have consulted with you regarding your IT requirements, we will provide you with an affordable flat monthly fee that is easy to budget for and will provide peace of mind.

Benefits

  • Reduced Downtime – Monitoring network devices and servers 24/7 allows us to catch issues before they result in downtime or respond quickly to unforeseeable incidents.
  • Access to IT experts – During business hours our highly skilled technicians stand ready to help.  Whether you’re calling for assistance or our monitoring system has detected an issue.
  • Increased Security – Our technicians review your device configurations regularly, make recommendations, and provide remediation to ensure your network environment is always as secure as it can be.
  • Ransomware protection – Ransomware has been on the rise over the past year with more and more businesses being affected. Our services can protect against these threats and ensure your business doesn’t pay the price.
  • Increased Computer/End Point Security – We ensure your computers remain up to date and protected with Sophos protection without downtime during your work day.
  • Improved productivity – Providing proactive management of your IT reduces downtime and distractions allowing your staff to concentrate on what they do best!

Next Steps?

If you would like more information about our flat rate managed IT services, please complete the form or contact one of our friendly team members on 02 4861 8888 and we will provide you with an obligation free quote.

Hear from our happy clients

“

I just wanted to say thank you so much for all your help with the onboarding process. You have been absolutely fabulous and it is very much appreciated. ACE are so much better than my previous supplier – I know what IT should do now!!!

Caroline WaltersRetail Therapy
“

It is refreshing to have a supplier with good old fashioned service, treating the customer right. They are prompt, helpful and continually go beyond. Best service ever, make the rest look like amateurs. Cannot recommend highly enough!!!

Sandra M